Owners access| Hotel information and booking website unofficial
Crowne Plaza Orlando - Lake Buena Vista, An Ihg Hotel, Orlando
59US$
Book on our site
Up to 10% less
than Booking.com
Key details
About the Hotel
8686 Palm Parkway,
Orlando,
Florida,
United States of America,
32836,
Florida
Crowne Plaza Orlando - Lake Buena Vista is a newly renovated Disney Good Neighbor hotel located less than a mile from Walt Disney World® Resort. This family-friendly hotel offers quick access to Orlando's most popular attractions, including Universal Orlando Resort and SeaWorld Orlando. An inviting outdoor pool with a cascading waterfall and waterslide enhances the guest experience. Convenient shuttle services to theme parks and nearby shopping areas simplify travel for families and groups.
Location
Located in Lake Buena Vista, the hotel is near major theme parks, shopping, and dining venues. A complimentary shuttle service makes trips to Disney parks and other attractions seamless. Guest parking is available for those who prefer to drive. The hotel's proximity to Orlando International Airport allows for easy access for travelers.
Rooms
Guest rooms at Crowne Plaza Orlando - Lake Buena Vista feature plush bedding, a sofa nook, and an expansive workstation. Most rooms include balconies for extra relaxation space. Accessible rooms offer accommodations for guests with varied needs. Modern bathrooms ensure comfort and convenience during stays.
Eat & Drink
Dining at H Street Grille & Lounge provides a taste of American cuisine with a Floridian twist. The restaurant serves a hearty breakfast and delicious shareable plates for dinner. Guests can also enjoy a range of beverages, including signature cocktails and craft beers. In-room dining options are available for those who prefer to dine privately.
Leisure & Business
The hotel features inviting meeting spaces, including the Cascades Meeting Room, accommodating up to 76 guests. An outdoor pool with a waterfall, waterslide, and ample seating enhances recreational opportunities. A 24-hour fitness center offers equipment for maintaining workout routines. Guests can enjoy outdoor fire pits and a relaxing terrace area.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Immaculate Room!
The room was spotless upon arrival, making us feel instantly at home and comfortable.view full review
Relaxing Spa Retreat
The spa offered a serene atmosphere with treatments that truly rejuvenated us; the massage was heavenly.view full review
Luxury Bathroom!
The bathroom was equipped with a rainfall showerhead that provided an amazing shower experience.view full review
Handy Kitchenette
The kitchenette was well-stocked and easy to use, allowing us to prepare our own meals effortlessly.view full review
Fun for Kids!
The children's play area was a fantastic feature, keeping my kids entertained for hours.view full review
Efficient Business Center
The business center had all the necessary amenities, allowing me to complete my work without issue.view full review
Great Amenities!
The facilities were well-maintained and abundant, including a fantastic gym and relaxing pool area.view full review
Well-Equipped Rooms
The meeting facilities were top-notch, with excellent AV equipment making our presentation seamless.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Services
Free shuttle service
Housekeeping
Dry cleaning
Dining
Restaurant
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Playpen
Water slides
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
8686 Palm Parkway,
Orlando,
Florida,
United States of America,
32836,
Florida
Map view
8686 Palm Parkway,
Orlando,
Florida,
United States of America,
32836,
Florida
City landmarks
Amusement Park
Walt Disney World Resort
3.3
mi
Crossroads Shopping Center
2600 ft
Amusement Park
Epcot
2.9
mi
Amusement Park
Disney's Typhoon Lagoon Water Park
2.1
mi
Events
House of Blues Orlando
1.5
mi
Walt Disney World Maingate East
2300 ft
The National Shrine of Mary
2400 ft
Church
Mary Queen of the Universe Shrine
2.2
mi
Mall
Crossroads Of Lake Buena Vista
2700 ft
Central FL Tourist Info Ctr
2800 ft
Little Lake Bryan
2800 ft
11953 S Apopka Vineland Rd
Orlando for Families
2900 ft
Grand Cypress Boulevard
3300 ft
Pirate's Cove Adventure Golf
3500 ft
Disney Quest
3500 ft
8200 Vineland Avenue
MARNI - Orlando Premium Outlets
3900 ft
The Landing at Disney Springs
1.3
mi
Mall
Marketplace
1.2
mi
Walt Disney World Resort
World of Disney
1.6
mi
Store
Publix Super Market at Regency Village Shopping Center
1.1
mi
Rainforest Cafe
4800 ft
Mosque
Islamic Center of Orlando
4900 ft
Dolly Parton's Dixie Stampede
1.5
mi
Maa Durga
1.0
mi
1501 E Buena Vista Dr Disney Springs
Characters in Flight
1.4
mi
1486 E Buena Vista Dr Disney Springs
Aerophile—The World Leader in Balloon Flight
1.4
mi
Breakout Escape Game
1.1
mi
Prime Factory Outlet Mall
2.4
mi
Air Force Fun
2.2
mi
The Orlando Premier Outlets Shopping Center
2.2
mi
Nearby
Walt Disney World Maingate East
1600 ft
Restaurants
Cicis
800 ft
8586 Palm Pkwy
Sofrito Latin Cafe
1100 ft
8607 Palm Pkwy
Flippers Pizzeria
2800 ft
12525 State Road 535
Pizza Hut
1100 ft
12195 S Apopka Vineland Rd
Noodles and Company
2900 ft
12529 State Road 535
Moe's Southwest Grill
2900 ft
12527 State Road 535
Tom + Chee
2900 ft
12531 Kissimmee Vineland Rd
Denny's
1400 ft
12375 State Road 535
Firehouse Subs
2500 ft
12515 Sr 535 Ste. 515
Run N Run Chinese Food
1300 ft
8560 Palm Pkwy
Domino's Pizza
1500 ft
8510 Palm Pkwy
Ihop
1600 ft
12400 State Road 535
Kitty O'Shea's Irish Pub
1400 ft
8470 Palm Pkwy
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Comfortable Rooms
Friendly Staff
Limited Dining Options
Distance from Elevator
7.2/10
Very good
Rooms
7.7
Location
8.0
Service
7.6
Dining
6.6
Guest reviews
7.2/10
based on 7 review
4/5
based on 102 review
7.4
7.4/10based on 1523 review
#225 of 362 hotels in Orlando based on Tripadvisor
James
United Kingdom,
May
2024
8.4/10
I had a wonderful experience at the hotel. The rooms were incredibly comfortable with great amenities like a microwave, refrigerator, and balcony. The staff was friendly and helpful. The location was convenient, especially for theme park visits, with a shuttle service available. The dining options were decent, but there was room for improvement. Overall, it's a great value for the money.
Rooms
9.0
From the people who checked us in to the waiters, I can't complain about anything. The mattresses were wonderfully comfortable, and having a microwave, refrigerator, and balcony was a nice touch. The only downside was not being close to the elevator. The queen size beds were a plus.
Service
9.0
The staff was very friendly and courteous. They were also professional and seemed nice. The service overall was top-notch.
Location
9.0
The hotel is ideally located for theme park visits, with a shuttle service to Disney and proximity to various attractions like the Grand Cypress. It's a great area with easy access to restaurants, groceries, and other stores.
Dining
7.0
The dining experience was decent with options to make your own waffles, pastries, cereals, and some hot food. However, there were some issues like waiting for an elevator and limited food choices. The salads were a nice addition.
Facilities
8.0
The facilities were good overall, providing everything needed for a comfortable stay.
Comfortable Rooms
Limited Dining Options
Curtis
United States of America,
March
2024
7.4/10
My stay at the hotel was a mixed experience. The rooms were excellent, very large, and comfortable, but unfortunately had a horrible smell of mildew, possibly due to their proximity to the elevator and ice machine. The service was a bit inconsistent, with some staff members not being the most friendly but others, like the women I encountered on the evening I arrived, were amazing. The location was fantastic, being very close to Disneyland, shops, and restaurants. The dining was good overall, with clean and comfortable settings, though there could have been a better variety offered. Despite some drawbacks, the hotel has its strengths worth considering.
Rooms
8.0
The rooms were excellent - very large and comfortable.
Service
7.0
The service had its ups and downs, with some staff not being the most friendly but others being amazing.
Location
9.0
The location was fantastic, very close to Disneyland, shops, and restaurants.
Dining
7.0
The dining experience was good overall, with clean and comfortable settings.
Facilities
6.0
Charles
United Kingdom,
December
2023
7.8/10
The hotel offers spacious rooms that are nice and clean, perfect for a family stay. The staff is very friendly and the amenities like the pool and breakfast add great value to the stay.
Rooms
8.0
The rooms were nice and spacious with 2 beds and ample space to move around. They were very clean and well-equipped with a flat screen TV and a good size fridge.
Service
7.0
The service was welcoming, especially Theresa at the late-night desk. However, there were incidents where the mask mandates were not followed by some staff members.
Location
9.0
The location is perfect for visiting attractions like Universal Studios/Disneyland or the Kennedy Space Center, with convenient access to stores, restaurants, and the theme park nearby.
Dining
7.0
The dining options were varied, but the breakfast area was overly crowded at times with limited choices.
Facilities
8.0
The facilities like the pool and free shuttle service added to the overall positive experience.
Brian
United Kingdom,
August
2023
8.2/10
The hotel has impeccable rooms big enough for all of us, with great customer service that went above and beyond to ensure our comfort. The location is convenient, nestled between Disney and Universal attractions, but there were distractions with time-share pitches. The dining options were good with varied choices, though some dishes were bland.
Rooms
9.0
The rooms were impeccable and spacious.
Service
9.0
The staff provided top-notch customer service and even offered complimentary dinner and drinks to compensate for initial inconveniences.
Location
8.0
The hotel's location is convenient for accessing various attractions in Orlando, but there were some distractions with time-share offers on the property.
Dining
7.0
The dining experience had good options with some dishes better than others.
Facilities
8.0
The facilities were well-equipped and provided all the necessary amenities.
Todd
United States of America,
July
2023
6.4/10
I had a mixed experience at the hotel. The rooms were modern, comfortable, and very clean with a beautiful balcony view, but the noise from the hallway was quite disruptive as the walls are not soundproof. The building was clean overall, but only one of the two elevators was working, which was inconvenient.
Rooms
8.0
The rooms were modern, comfortable, and very clean with a balcony view.
Service
7.0
The service was fine, especially at the concierge, reception, and restaurant.
Location
6.0
The location is good if you have a car or enjoy walking to restaurants and a Starbucks for coffee.
Dining
5.0
The dining options were limited, with the same offerings every day.
Facilities
6.0
The hotel lacked proper soundproofing and elevator availability.
Roger
United States of America,
June
2023
7.8/10
The hotel's location is perfect if you're heading to Disney World, offering proximity to great restaurants and stores. The rooms are clean and comfortable with a balcony, but some issues with door access affected the experience. The service is exceptional, particularly with helpful and friendly staff members. The dining options are good but could have more variety. Ideal for those visiting theme parks with convenient surroundings, though the area is dimly lit.
Rooms
8.0
The rooms were clean and smelled fresh, with updated lighting and comfortable furniture, but issues with the balcony door detracted from the experience.
Service
9.0
The service was excellent, with friendly and attentive staff.
Location
7.0
Excellent location for Disney and Universal parks, with nearby stores and restaurants. However, the area is quite dark at night.
Dining
7.0
The dining experience offered a decent spread but could improve with more variety, especially in fruit options.
Facilities
8.0
The hotel offers dry cleaning, housekeeping services, and a free shuttle service.
Aubrey
United Kingdom,
April
2023
5.6/10
My stay at the hotel was a bit challenging due to the noise from cheerleaders in the hallway until late and the outdated rooms that needed paint touch-ups. However, the location was great for visiting Disneyworld and Universal, and the proximity to many restaurants was convenient.
Rooms
5.0
My clothes were covered in paint due to the ongoing touch-ups, and the noise from cheerleaders in the hallway until 2 am was disturbing.
Service
5.0
The staff were loud early in the morning, playing music and yelling, which was disruptive. However, they provided helpful information on discounted attraction tickets.
Location
8.0
The hotel's location was excellent for those visiting Disneyworld and Universal, with easy access to many restaurants.
Dining
6.0
The dining experience was good, but they ran out of food early, and the noise from kids in the gym was bothersome.
Facilities
5.0
The hotel could benefit from better noise control and more maintenance to improve the overall guest experience.